Privacy Policy for franckrefined.com
Effective Date: October 15, 2024
At Franck Refined, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.franckrefined.com (the “Site”) or engage in any transactions with us. By accessing or using our Site, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment details.
- Non-Personal Identification Information: This includes information such as your browser type, device, IP address, and browsing behavior on the Site.
- Cookies: We use cookies to enhance user experience, track Site usage, and improve our services. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Process Orders: To fulfill your product orders and communicate with you about your purchases.
- Improve Our Services: To analyze your browsing behavior and optimize the Site for better user experience.
- Marketing Communications: With your consent, we may send promotional emails or offers about new products, services, or updates.
- Customer Support: To respond to your inquiries and provide assistance with any issues you may encounter.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, or marketing partners. These parties are obligated to protect your information and use it only for the services they perform on our behalf.
We may also disclose your information if required by law, in response to a legal request, or to protect our rights and property.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
- Access and Update: You may request access to or update your personal information by contacting us at info@franckrefined.com.
- Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe at any time by following the unsubscribe instructions in the email or by contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
6. Third-Party Links
Our Site may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Franck Refined does not knowingly collect or solicit personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: info@franckrefined.com
- Phone: (732) 262-3380
- Address: 13 Alcala Dr, Brick, New Jersey (NJ), 08723, United States
